Heavens Up North respects the privacy of visitors to this website. This Privacy Policy explains how personal information may be collected, used, processed, and disclosed when you visit the website, communicate with Heavens Up North, submit an inquiry, or interact with services accessible through the website.

Information You Provide

Heavens Up North may collect information that you voluntarily provide, including:

• Name
• Email address
• Phone number
• Questions or messages
• Information submitted through contact or inquiry forms
• Other information you voluntarily provide when communicating with Heavens Up North

Please avoid submitting sensitive personal information through general website forms unless reasonably necessary.

Limited Technical Information

The systems used to operate, deliver, and protect the website may automatically process limited technical information when the website is accessed.

This may include information such as an IP address, browser or device information, operating-system information, date and time of access, referring information, and technical or security-related data.

This information may be processed automatically as part of normal website operation, security, troubleshooting, and abuse prevention. Heavens Up North does not necessarily directly access, review, or identify individual visitors using this technical information.

How Information Is Used

Information may be used when reasonably necessary to:

• Respond to questions or inquiries
• Communicate with guests or prospective guests
• Provide requested information
• Assist with reservation-related questions
• Operate and maintain the website
• Deliver website communications
• Protect the website against spam, fraud, malicious activity, or misuse
• Troubleshoot technical issues
• Maintain appropriate business records
• Comply with applicable legal obligations
• Protect the rights, property, and safety of Heavens Up North and others

Reservations and Payments

Reservations, payments, and certain related services may be completed through independent third-party booking or transaction services.

When you choose to make or manage a reservation, information you provide may be collected and processed directly by those services according to their own terms and privacy practices.

Information reasonably necessary to administer a reservation, communicate with a guest, or provide campground services may be made available to Heavens Up North by the applicable service provider.

Heavens Up North does not control the independent privacy, security, or data-handling practices of third-party reservation or payment services.

Website Forms and Communications

Information submitted through website forms may be processed using technology services necessary to securely transmit, protect, route, or deliver communications to Heavens Up North.

Those services may process information as reasonably necessary to perform their respective functions.

The specific technologies and service providers used to operate the website may change over time and are not individually identified in this Privacy Policy.

Service Providers

Heavens Up North may rely on third-party service providers to support legitimate website and business functions, including website infrastructure, communications, security, reservation functionality, payment processing, technical maintenance, and similar operational services.

These providers may process limited information where reasonably necessary to provide their services.

Use of a third-party provider does not mean that Heavens Up North owns, operates, or controls that provider or its independent systems and practices.

Sharing and Disclosure of Information

Heavens Up North does not sell personal information for monetary compensation.

Information may be shared or disclosed when reasonably necessary to:

• Respond to a request or provide a requested service
• Facilitate or administer a reservation
• Operate, maintain, or secure the website
• Use necessary business or technology service providers
• Detect or investigate fraud, misuse, or security concerns
• Comply with applicable law or legal process
• Respond to lawful governmental, regulatory, or court requests
• Protect the rights, property, or safety of Heavens Up North or others
• Establish, exercise, or defend legal claims

Information may also be transferred as part of a legitimate merger, acquisition, sale, restructuring, financing, or transfer of all or part of the business where permitted by law.

Data Retention

Information may be retained for as long as reasonably necessary for the purpose for which it was collected and for legitimate business purposes, including communications, reservation administration, business recordkeeping, security, dispute resolution, and compliance with applicable legal obligations.

Retention periods may vary depending on the type of information and the reason it was collected.

Data Security

Heavens Up North relies on reasonable administrative and technical safeguards intended to help protect personal information and website communications.

However, no website, electronic communication, internet transmission, or electronic storage system can be guaranteed to be completely secure. Heavens Up North therefore cannot guarantee the absolute security of information transmitted through or processed in connection with the website.

If an incident occurs involving personal information for which notification is required by applicable law, Heavens Up North will address applicable notification requirements.

Minors

This website is intended for a general audience. Website forms and reservation-related communications should be completed by an adult or with appropriate adult involvement.

Third-Party Websites and Services

This website may contain links to independent third-party websites or services.

Once you leave the Heavens Up North website or interact directly with a third party, that party’s own terms and privacy practices may apply.

Heavens Up North is not responsible for the privacy, security, availability, content, or practices of independent third-party websites or services.

Privacy Requests

Depending on applicable law and your location, you may have certain rights concerning personal information maintained about you.

Where applicable, requests concerning information maintained directly by Heavens Up North may be submitted using the contact information available on this website.

Information maintained independently by a reservation provider, payment provider, or other third-party service may need to be addressed directly with that provider.

Applicable Law

Heavens Up North handles personal information in accordance with applicable federal and Wisconsin law.

Nothing in this Privacy Policy is intended to limit any right or obligation that cannot lawfully be limited.

Changes to This Privacy Policy

Heavens Up North may update this Privacy Policy periodically to reflect changes in business practices, website functionality, technology, service providers, security practices, or applicable legal requirements.

The Effective Date displayed at the top of this page identifies the current version.

Contact

Questions concerning this Privacy Policy or the privacy practices of Heavens Up North may be submitted using the contact information provided on this website.